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Secret To Have Your Customers VOLUNTARILY Vouch For You…for FREE

Michael Nguyen September 29, 2022 No Comments

The famous researcher, speaker, and author Brene Brown said, “A deep sense of BELONGING is a need of ALL people. We are biologically, cognitively, physical, and spiritually wired to belong.” …

4-Step Process To MAXIMIZE Annual Renewals Rate

Michael Nguyen September 29, 2022 No Comments

Whether you are an online or brick-and-mortar business, there will be a time when you need to discuss the renewal of your service with them (most often annual renewals). Don’t…

The 2-Question Script to Increase Positive Reviews and Reduce Negative Experiences

Michael Nguyen September 29, 2022 No Comments

In the book “Influence” by Dr. Robert Cialdini, he mentioned that reciprocity is one of the most effective tools business owners can use to achieve business goals. In other words,…

The EASIEST Way To Create An Exclusive and Unique Experience for Your Customers

Michael Nguyen September 29, 2022 No Comments

It’s no secret that your customers want to have an exclusive & unique experience. More importantly, they want to belong to and surround themselves with like-minded people with similar interests.…

How To MAKE New Customers Keep Talking About You At The Dinner Table

Michael Nguyen September 29, 2022 No Comments

When is the last time you feel welcomed, excited, and positive as a new customer? I bought a lot of stuff for business and personal needs but very few businesses…

How To Reduce Refunds and Lost Customers Without Being Salesy

Michael Nguyen September 29, 2022 No Comments

Refunds are bad for business because you not only lose customers but also lose revenues. However, it’s inevitable in business so anything we can do to minimize refunds leads to…

What Really Matters MOST To RETAIN Customers

Michael Nguyen September 29, 2022 No Comments

Testimonials are still powerful tools to increase positive social proof that other people were delighted with your service. Moreover, testimonials can be a great tool to retain customers because you…

HOW TO Resurrect Failed Credit Card Customers

Michael Nguyen September 29, 2022 No Comments

If you are running a subscription-based business, you probably want to pay more attention to this strategy. According to research conducted by ValuePenguin by LendingTree, 90% of the US population…

How To Increase Customers Loyalty

Michael Nguyen September 29, 2022 No Comments

Just as people like to belong, they also like to be LED, and that’s what the ladder of ascension is all about. When we leave people to their own devices,…

2 Common MISTAKES Leading to Credit Card Declines (and What to Do about THEM)

Michael Nguyen August 15, 2022 No Comments

I want to share with you two common mistakes leading to credit card declines, and what to do about them. And as you realize, credit card declines suck. More importantly,…

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